Jisho

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きゃくかんけいかん 顧客関係管理
Noun
1. customer relationship management; CRM
Wikipedia definition
2. Customer relationship managementCustomer relationship management (CRM) is a widely implemented model for managing a company’s interactions with customers, clients, and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.
Read “Customer relationship management” on English Wikipedia
Read “顧客関係管理” on Japanese Wikipedia
Read “Customer relationship management” on DBpedia

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