アフターサービス
1. after-sales service; warranty serviceWasei, word made in Japan, See also アフターケア, From English “after service”. Wasei (word made in Japan)
2. Customer serviceCustomer service is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002), "Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. " Its importance varies by products, industry and customer; defective or broken merchandise can be exchanged, often only with a receipt and within a specified time frame.
Read “Customer service” on English Wikipedia
Read “アフターサービス” on Japanese Wikipedia
Read “Customer service” on DBpedia
Read “Customer service” on English Wikipedia
Read “アフターサービス” on Japanese Wikipedia
Read “Customer service” on DBpedia
アフター・サービス
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