Denshi Jisho — Online Japanese dictionary

承る うけたまわる 1: (Humble (kenjougo) language) to hear; to be told; to know;
2: to receive (order); to undertake; to comply; to take (a reservation, etc.)
Common word, Godan verb with ru ending, Transitive verb 

You can also

Look up kanji details for 承る.

Try a Yahoo Jisho search for 承る .
Try a Goo Jisho search for 承る .
Try a Google search for 承る .