9 Replies ・ Started by nitzi at 2017-09-29 19:53:00 UTC ・ Last reply by Kimtaro Admin at 2017-10-20 22:13:50 UTC

Draw feature in Chrome not working

For some reason, the Draw function of Jisho.org doesn't work on Chrome nor FireFox, but it does work on Microsoft Edge.
Can someone help me get it to work on Chrome please. (I prefer Chrome)


Kimtaro Admin at 2017-10-07 00:22:58 UTC

What device and operating system and version of chrome are you using? It works for me in chrome on Mac OS X.

jakobd2 at 2017-10-07 02:33:25 UTC

Considering the mentioning of Microsoft Edge, I'd guess they use a Windows 10 device.

Kimtaro Admin at 2017-10-12 22:00:33 UTC

Yeah, and it’s probably a tablet. I’ve gotten scattered reports about that combination before. So I’m adding this to that bug ticket.

nitzi at 2017-10-15 23:27:15 UTC

I use a Windows 10 PC (not a tablet), and it's "Version 61.0.3163.100 (Official Build) (64-bit)" (the latest version).

nitzi at 2017-10-15 23:33:17 UTC

Chrome is version 61 ⇈

Kimtaro Admin at 2017-10-15 23:31:57 UTC

@nitzi thank you for the details. I’ll try it out in an emulator and see if I can replicate the bug.

Leebo at 2017-10-15 23:33:37 UTC

I've had times where the draw feature goes back and forth between working and not working, on PCs using Chrome. If it happens again, I'll try to document the specific situation, but hasn't been device dependent for me.

nitzi at 2017-10-19 01:29:36 UTC

any progress?

Kimtaro Admin at 2017-10-20 22:13:50 UTC

I just tried in Chrome 62 in Windows 10 and it was working fine.

@nitzi is it consistently not working? Do you have any extension installed? If so try disabling them and see if that fixes it.

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